SMARTLink

Privacy Policy

This Privacy Policy explains how SmartLink collects, uses, discloses, and protects personal information when you visit our website, use our services, or otherwise interact with SmartLink.

1. Scope

This Privacy Policy applies to information we collect through our website and services, including information provided via our contact form and any communications with us.

2. Information we collect

We may collect personal information that you choose to provide, including your name, business name, email address, phone number, and any information you include in your message.

We may also collect limited technical information automatically when you use our website, such as browser type, device information, approximate location (derived from IP address), and usage data (pages visited, time on page, and referring source).

3. How we use your information

We use personal information for purposes such as:

Responding to enquiries submitted through the website contact form
Providing, operating, and improving our services
Communicating with you about service information, updates, or changes
Security, fraud prevention, and protecting the integrity of our systems
Meeting legal and regulatory obligations

4. Legal basis and consent

Where required, we will collect and process personal information with your consent. In other cases, we may process personal information where it is necessary to respond to your request, provide services, maintain security, or comply with legal obligations.

5. Disclosure of information

We may disclose personal information to trusted service providers who assist us in operating our website and services (for example, hosting, analytics, and communications tools), only where they are required to perform services for us and are subject to appropriate confidentiality and security obligations.

We may also disclose information where required or permitted by law, or to protect the rights, property, and safety of SmartLink, our users, or others.

6. Data security

We take reasonable steps to protect personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by law.

8. Cookies and analytics

Our website may use cookies or similar technologies to improve functionality and understand how the website is used. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Access and correction

You may request access to personal information we hold about you, and request correction if you believe it is inaccurate. We may need to verify your identity before responding to a request.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated content. By continuing to use the website after changes are posted, you accept the updated policy.

11. Contact

If you have questions about this Privacy Policy, or wish to make an access or correction request, contact us

Smart Link Limited
email us